Returns & Refunds
We accept order cancellation before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped out.
We accept the return of products. Customers have the right to apply for a return within 21 days after delivery of the product.
To be eligible for a return, item must be unused, with original packaging. To complete your return, we require a receipt or proof of purchase. Please contact our customer service for return address.
Custom-order or personalized items are not eligible for return/exchange.
We will provide pre-paid shipping label if wrong item was sent. Item must be in original condition.
Customers are responsible for return shipping costs for change of mind returns (no longer need it, order by mistake, ordered wrong size, color, etc.)
No restocking fee will be applied for any returns.
Refunds will be issued to the original payment method within 7 business days.
Please contact firstname.lastname@example.org for any questions. Thank you!